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How payment links work

Last updated on Oct 30, 2024

What are payment links?

SMS payment links are shareable links that let customers make payments from their devices. They make remote payments more manageable for businesses and offer convenience to customers.

Why are payment links good for my business?

Atoa payment links help your business get paid faster! Funds arrive as soon as your customer pays the link. You can track paid or unpaid links at a glance.

How do I send a payment link using Atoa?

  • Log into the Atoa Business Dashboard or Atoa Business app.

  • Go to the "Links" icon.

  • Click "New Link" or "Create payment link".

  • Enter the amount and add an optional note (e.g., what the payment is for, customer name, reference number).

  • Share the link with your customer using text, email, social media, or whatever works best.

Can I add notes to my payment links?

When you create a payment link, there's a space to add notes below the transaction amount, which customers will see when they make the payment.

How can I view the notes after the payment is made?

Once the payment is successful, you can view the notes by going to the transaction page and selecting the payment details.

💡 Adding notes to your payment links is a great way to manage and reference your transactions.

FAQs

How can I see if my links have been paid?

To see their status, you can toggle between "paid" and "unpaid" links. You will also receive a notification when payment has been received.

Can I send payment reminders to customers?

You can send polite payment reminders to customers using the Atoa Business app or dashboard to ensure you don't have any overdue payments.

Is the payment reminder feature available on the Basic plan?

You can access this feature by upgrading to our Advanced Add-on. Find out about the other features you can unlock with this plan on our pricing page.